Privacy Policy (EU GDPR)
Fridolin home page Privacy Policy
introduction
In this privacy policy Fridolin Toys Ltd (“ weather ", " our " or " the enterprise ") its approach to the data collected from users, which is published on our website at www.fridolin.de (" website ’) or otherwise provide us with personally identifiable information (collectively: “ user "), dar.
Competent authority within the meaning of the General Data Protection Regulation (GDPR):
If, contrary to expectations, our data protection team cannot clarify your data protection concerns to your satisfaction, you have the right to lodge a complaint with your respective supervisory authority or with:
The State Commissioner for Data Protection and Freedom of Information
Baden-Wuerttemberg
PO Box 10 29 32
70025 Stuttgart
Germany
Data protection questions about telecommunications:
The Federal Commissioner for Data Protection and Freedom of Information (BfDI)
Husar Street 30
53117 Bonn
Germany
user rights
You have the following rights:
- A confirmation as to whether and to what extent your personal data will be used and processed, as well as request access to the personal data held about you and additional information
- Request a copy of the personal data that you have voluntarily provided to us in a structured, commonly used and machine-readable format
- Request a correction of the personal data we hold about you
- Request erasure of your personal data
- Object to our processing of your personal data
- Request that we restrict the processing of your personal data
- Lodge a complaint with a supervisory authority
Please note, however, that these rights are not absolute and are governed by our own legitimate interests and government regulations.
If you wish to exercise any of the rights listed here or would like further information, please contact our data protection officer at:
Joseph Schmidt
datenschutz@fridolin.de
Josef Schmidt (data protection), Fridolin-Spielwaren GmbH, Rigipsstr. 15, 71083 Herrenberg, Germany
storage
Basis for data collection
The processing of your personal data (meaning any data which allows you to be identified by reasonable means; " personal data ") is required to fulfill our contractual obligations to you and to enable us to provide you with our services, protect our legitimate interests and comply with legal and financial regulatory obligations to which we are subject.
By using this website, you consent to the collection, storage, use, disclosure and other uses of your personal information as described in this Privacy Policy.
Please read the privacy policy carefully before making any decisions.
What data is collected?
We collect two types of data and information from users.
The first category includes non-identifying and unidentifiable user data provided or collected through use of the Website (" Non-Personally Identifiable Information "). We do not know the identity of the user from whom non-personal information was collected. The Non-Personal Information that may be collected includes Aggregated Usage Data and Technical Data transmitted by your device, including certain software and hardware information (e.g. browser and operating system used on the device, language preference, access time, etc .). We use this data to improve the functionality of our website. We may also collect data about your activity on the website (e.g. pages viewed, browsing behavior, clicks, actions, etc.).
Belong to the second category personal data , which is data that identifies an individual or can be identified through reasonable measures. Such data includes:
- Device data: We collect personal data from your device. Such data includes geolocation data, IP address, unique identifiers (e.g. MAC address and UUID) and other data resulting from your activity on the website.
- Registration data: When you register on our website, you will be asked to provide certain information, e.g. E.g.: first and last name, e-mail address or address or other information.
- Communication data: If you contact us via our contact forms, you will be asked to provide certain information, e.g. E.g.: first and last name, e-mail address or address or other information.
- Newsletter data: If you register for our newsletter on our website, you will be asked to provide certain information, e.g. E.g.: first and last name, e-mail address or address or other information.
How do we get data about you?
- You provide us with such data voluntarily, for example when registering on our website.
- We receive such data when you use our website or access it in connection with one of our services.
- We receive such data from other providers, services and from public registers (e.g. from data traffic analysis providers).
How is the data used? Who is the data shared with?
We do not share user data with third parties, except as described in this privacy policy.
We use data for the following purposes:
- To communicate with you (sending notices regarding our services, providing technical information and handling customer service requests, if applicable)
- For information about new updates and services
- To place advertisements when using our website (further information under "Advertising")
- To market our websites and products (further information under "Marketing")
- For statistical and analytical purposes to improve the website
In addition to the various uses listed above, we may also share Personal Information with our subsidiaries, affiliates and subcontractors.
In addition to the purposes set out in this Privacy Policy, we may transfer Personal Data to our trusted third party providers located in different jurisdictions around the world for the following reasons:
- hosting and operating our website
- Providing our services, including the personalized display of our website
- storing and processing such data on our behalf
- Displaying ads, as well as being able to assess the success of our advertising campaigns, retargeting users
- Providing you with marketing offers and promotional materials in connection with our website and our services
- Carrying out studies, technical diagnostics or analyses
We may also disclose information when we have a good-faith belief it is helpful or appropriate to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our policies (including our Agreement) and, if necessary, investigate possible violations thereof; (iii) investigate, detect, prevent or take action against illegal activities or other wrongdoing, suspected fraud or security issues; (iv) establish or enforce our own legal rights or defend ourselves against the claims of others; (v) protect the rights, property, or our safety, the safety of our users, your safety, or the safety of others; or to (vi) cooperate with law enforcement authorities and/or protect intellectual property or other legal rights.
Cookies
Use of script libraries (Google Web Fonts)
- When calling up script or font libraries, a connection to the operator of the library is automatically established. It is theoretically possible for this operator to collect data. It is currently not known whether and for what purpose the operators of the relevant libraries actually collect data.
- Here you will find the data protection regulations of the operator of the Google library: https://www.google.com/policies/privacy.
Collection of Data by Third Parties
How do we protect your data?
We implement the security measures on the website with great care and protect your data. We use industry standard procedures and policies to ensure the privacy of the information we collect and store and prevent unauthorized use of such information. We also require third parties to adhere to similar security requirements in accordance with this Privacy Policy. While we take reasonable steps to protect privacy, we cannot be responsible for the actions of those who gain unauthorized access to or misuse our website, and we make no warranty, express or implied, that we will prevent such access can prevent.
Transfer of data outside the European Economic Area
advertising
When you access our website, we may serve ads using third-party ad technology. This technology uses data about how you use the Services (for example, by placing third-party cookies on your web browser) to serve ads.
You can opt-out of many third-party ad networks, including networks operated by members of the Network Advertising Initiative ("NAI") and the Digital Advertising Alliance ("DAA"). Information about the practices of NAI and DAA members, your choices regarding the use of such data by those companies, and how to opt-out of third-party ad networks operated by NAI and DAA members can be found on the respective website: http://optout.networkadvertising.org/#!/ and http://optout.aboutads.info/#!/ .
Marketing
corporate transaction
minors
Protecting children's privacy is very important, especially online. The website is not designed for children and is not aimed at them. Use of our Services by minors is only permitted with the prior consent or authorization of a parent or legal guardian. We do not knowingly collect personal information from minors. If a parent or legal guardian becomes aware that his or her child has provided us with personal information without their consent, he/she may contact datenschutz@fridolin.de contact us.
Updates or changes to this Privacy Policy
How to reach us
If you have general questions about the website, the information we collect about you, or how we use that information, contact us at datenschuzt@fridolin.de to us.
Fridolin Toys Ltd
Rigipsstr. 15
71083 Herrenberg
Germany
Last modified on 02/16/2022
Privacy Policy
Below you can see our new data protection information, which conforms to the new EU General Data Protection Regulation (EU-DSGVO) / valid from March 25, 2018
Data protection notice Fridolin GmbH
For Fridolin GmbH (www.fridolin.de) and for its online shop "www.fridolin-shop.de", Rigipsstraße 15, 71083 Herrenberg, the protection of your personal information has top priority. Of course, we comply with the relevant data protection laws and would like to explain to you in detail how your data is handled with the following data protection notices. You have the possibility and the right to learn about and influence how we handle your data at any time, even beyond the explanations given below.
Please address any questions, complaints, requests for deletion and restriction of your data (see below for further details).
datenschutz@fridolin.de
(see below for more details)
We use your data to fulfill your order (contract fulfilment)
Contract and billing data
Before your order
On the "fridolin-shop" websites, we offer our customers and interested parties the opportunity to register as a customer. This data is automatically recorded by our 1&1 shop system, but is neither transferred to internal databases by us (Fridolin GmbH), nor processed, evaluated or passed on to third parties by us. For an order in our shop, registration as a customer is not mandatory. Registration as a customer is only offered in the fridolin shop to make it easier for you to enter your address and other data relevant to the delivery of the goods for a subsequent order, or to save you. The protection of your registration data in the 1&1 shop system is not subject to our control. For data protection information, please refer to the data protection information of 1&1 Internet SE, Elgendorfer Str. 57, 56410 Montabaur, which you can reach directly at:
https://www.1und1.de/Datenschutz
order dates
Registration in the shop:
You will receive information regarding your personal access data when registering as a customer in the fridolin shop after your entries have been checked, usually by e-mail and in exceptional cases by post. To what extent information is additionally recorded or stored by our hosting company 1&1, please refer to their data protection information (1&1 Internet SE, Elgendorfer Str. 57, 56410 Montabaur /https://www.1und1.de/Datenschutz).
If you order in the Fridolin shop:
When ordering one of our products, we only ask you to provide data that we absolutely need to fulfill your order. This data is stored by us and in the 1&1 shop system. As soon as we create the invoice for your order, your order data and personal data will be transferred to our internal EDP in order to enable the dispatch of the ordered goods and the billing of the goods as well as to take tax law requirements (tax office) into account. It is also necessary to pass on data to third parties during the execution of your order; This is the transport service provider (usually DHL) who delivers the goods to you and needs your name and address for this. In addition, the sales information and thus also the personal data provided to us go to our tax office and the tax office. Depending on the payment method selected, information about you will also go to your and our bank, to PayPal or to Amazon Payments.
You can change or delete the data we have stored at any time by sending us a message (datenschutz@fridolin.de) can be done. This option is only restricted in connection with the storage of data required by tax law for a possible tax audit (currently 10 years of storage obligation).
During the processing of your order, you will receive automated e-mail messages directly from our 1&1 shop system, which will inform you about the processing status of your order. Your data will only be used within the scope of fulfilling the contract with regard to your order and will not be used for other purposes, in particular not for advertising purposes.
Billing Information
We use the data you provide when you place your order to bill for our products. This includes your name, your address, your contact details, bank details/method of payment as well as the quantity and type of products you have ordered. For the internal evaluation of our sales, the information on the quantity and type of products ordered is evaluated anonymously, without reference to your personal data (address, name, contact details). These are pure sales statistics that help us to adjust our sales fluctuations and thus our inventory.
Notes on the payment options in the Fridolin online shop:
When paying in advance, data is exchanged between your bank and ours (Volksbank Rottenburg-Herrenberg) and we receive the information that your payment has been received. Your account and personal data will not be recorded, processed or passed on by us. If you have any questions about the data protection regulations of your and our bank, please contact the relevant banks.
When paying via PayPal, PayPal collects personal information about you. For information on data protection at PayPal, please refer to their data protection guidelines. We receive the information that your payment has been received. Your account and personal data will not be recorded, processed or passed on by us.
If you pay via Amazon Payment, information about you will be collected by Amazon. For information on data protection at Amazon, please refer to their data protection guidelines. We receive the information that your payment has been received. Your account and personal data will not be recorded, processed or passed on by us.
To what extent our hoster 1&1 is involved in these processes and how your data is protected by 1&1, please refer directly to their data protection information (1&1 Internet SE, Elgendorfer Str. 57, 56410 Montabaur /https://www.1und1.de/Datenschutz).
Usage and Content Data
usage data
Wherever people work, problems can arise from time to time. For example, a short delivery can become a problem. In order to be able to react competently and quickly in such a problem or even with an inquiry about our products, we forward your inquiries and complaints to our internal clerks. All of our employees have confirmed with their signature that they are aware of the valid legal data protection regulations (EU-DSGVO), customer data may not be used for any purpose other than to solve problems and any transfer of data to third parties is prohibited.
content data
For any custom-made products of ours, we work together with external service providers (third-party providers) to whom, depending on the type of your order, we forward your contact details and information about the products you want to implement and in some cases also direct agreements between you and to enable our service providers. There are contracts with these external service providers that prohibit any other use or disclosure of your data and stipulate compliance with the rules of the EU GDPR. You can prevent or restrict this process for the future by notifying us:
datenschutz@fridolin.de
Use of Your Data
The use of your personal information
We need some of your personal information to process your order (delivery and billing).
Data processing after receipt of order
To ensure that the processing of your orders runs smoothly internally, we record your order in our management software/database after you have placed it. All the data required to process your order is recorded here (name, address (billing and delivery data), e-mail address, possibly telephone number, order information).
Contract and Customer Information
You will receive the order confirmation and information on the delivery of your product from us by e-mail. To do this, we use the e-mail address you provided in your order. You will also receive your invoice from us in this way and/or by post. The goods are mainly delivered by DHL. In order to deliver goods to you, we must pass on your address information as well as the weight and dimensions of the shipment to our service providers in order to enable delivery.
Product information / advertising
We don't want to be a nuisance to you in any way, so we haven't sent any advertising, product information or additional product information to the customers of our online shop (www.fridolin-shop.de) by post or email. Should this procedure change in the future, we will inform you in advance of our intention and obtain your permission to do so. If you give us your permission in this future case, you can revoke this permission at any time by sending us a short message: datenschutz@fridolin.de
Deadlines for changing or deleting your data
Insofar as order information is relevant under tax law or law, it can only be deleted from our system and our documents after the legally prescribed retention period has expired. We also keep our customers' data indefinitely in order to be able to process future orders smoothly. From the customers of our online shop, we only collect the data necessary for the execution of the contract. We use and process these for the purpose of order processing. This is done without query on the basis of the legal basis for the fulfillment of the contract and the necessities (name, shipping address, payment information).
All our customers have the option to object to the storage of their data at any time, even if you have already given your consent. As soon as you inform us of your wishes of whatever kind regarding the handling of your data, we will delete or make the desired changes to your data immediately, as quickly as our workload allows (for details on your power of disposal over your data, see below). ). Please note that the tax-related availability of all order data is required by law and the data can only be deleted after the obligation to keep available has expired (currently 10 years).
Disclosure of Data to Third Parties
The data collected by us as part of the fulfillment of your order and used in the settlement will be processed by our tax office and submitted to the tax office. There is a tax obligation to keep these documents for possible tax audits (currently 10 years).
There is a contract with our tax office (external service provider), which stipulates that the use of all documents provided by us (about customer orders) is limited to use in relation to the preparation of the submission to the tax office (tax law) and any form of personal transfer data is prohibited and compliance with all regulations of the GDPR must be observed.
d) partner companies
Currently (as of March 1st, 2018) our online shop does not yet offer the option of ordering custom-made products. Should this change in the future, we are dependent on partner companies for custom-made products and sometimes only act as intermediaries. It is then necessary to transfer some of your data to third parties. We limit the amount of data passed on to what is absolutely necessary. This is the case, for example, with customized packaging for one of our music boxes. Contracts exist with such partner companies (external service providers) which stipulate that the use of all order information is restricted to the use relating to the implementation you require, any form of disclosure of your personal data is prohibited and compliance with all provisions of the GDPR is stipulated .
cookies
We ourselves, Fridolin GmbH, do not use any cookies or tracking in our online shop.
However, like almost all websites and apps, our shop system (www.fridolin-shop.de) from 1&1 certainly also uses those small text files, so-called cookies, which are stored on your computer's hard drive or in the app cache of your mobile device. These cookies are beyond our control as they are used directly by the hoster 1&1. According to 1&1, these cookies do not allow you to be identified personally, but they are apparently essential for user-friendly operation of our website (e.g. when using the shopping cart). These cookies are not used by Fridolin GmbH, but directly by the company 1&1, which hosts our online shop. Please study the data protection information of the company 1&1 (1&1 Internet SE, Elgendorfer Str. 57, 56410 Montabaur /https://www.1und1.de/Datenschutz).
Please also inform yourself about the handling of tracking and the evaluation of data by our hosting service provider 1&1 directly under the data protection information of the company 1&1 (1&1 Internet SE, Elgendorfer Str. 57, 56410 Montabaur /https://www.1und1.de/Datenschutz)..
Please also obtain information from the providers "PayPal", "Amazon Payment" and your bank (concerns payment in advance) about their data protection guidelines, since these financial service providers pay via their portal or direct transfer via bank (e.g.: Kreissparkasse, Volksbank, ...) find out personal data from you and store and evaluate this in the respective form.
Use of Facebook Social Plugins
Our website uses social plugins ("plugins") from the social network facebook.com, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The plugins are marked with a Facebook logo or the addition "Facebook Social Plugin". There are other social network plugins to choose from.
If you use one of these plugins by activating it by clicking (a warning message will be displayed as soon as you hover the mouse cursor over the corresponding icon), your browser establishes a direct connection with the Facebook servers. By using social plugins, a lot of personal data is transmitted to the social networks and we therefore advise against using these plugins.
By using the plugins, Facebook receives the information that you have accessed the corresponding page of our website and lots of additional information that we are not aware of. All social plugins are therefore deactivated by default in our online shop and must be actively activated by one, whereby (a warning about the data transfer is displayed by 1&1 if you move the mouse over the corresponding icon). If you interact with the plugins, for example by clicking the "Like" button or making a comment, the corresponding information is transmitted directly from your browser to Facebook and stored there.
We do not recommend using any switch to enable social plugins. We only offer the switches as an option so as not to patronize our customers.
The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as your rights in this regard and setting options for protecting your privacy can be found in Facebook's data protection information at http://www.facebook.com/policy.php
data security
We have activated SSL encryption for our shop to protect data transfer.
How we handle your data and your rights
We use all data that we receive from you during the ordering process and your registration as a customer in our shop www.fridolin-shop.de to fulfill the order (your order). We currently no longer carry out any analyzes or evaluations in our online shop (www.fridolin-shop.de). Internal evaluations and analyzes to improve our products and services are only carried out anonymously and pseudonymously within the legally defined framework.
We cannot make any statements about the evaluation and processing of your data by our hosting provider 1&1; Please study (as already mentioned) the data protection information of the company 1&1 (1&1 Internet SE, Elgendorfer Str. 57, 56410 Montabaur /https://www.1und1.de/Datenschutz).
Your rights
In addition to the right to information, you also have a right to correction of the personal data stored about you, a right to deletion, a right to block and a right to transfer your data.
In addition, you can object to the processing of your data at any time, even if you have previously allowed us to use your data. If you wish to exercise any of these rights, please write to us. The person responsible in our house is Josef Schmidt. Please send your request to the following address:
Fridolin GmbH
"Privacy"
Rigipsstr. 15
71083 Herrenberg
or by email to: datenschutz@fridolin.de
Supervisory authorities / right of appeal
The State Commissioner for Data Protection and Freedom of Information
Baden-Wuerttemberg
PO Box 10 29 32
70025 Stuttgart
Germany
Data protection questions about telecommunications:
The Federal Commissioner for Data Protection and Freedom of Information (BfDI)
Husar Street 30
53117 Bonn
Germany
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This website used to use etracker technology (www.etracker.de).
All relevant functions were switched off on May 25, 2018.
This website uses etracker technology (www.etracker.de) whereby anonymous data is collected and stored for marketing and optimization purposes. All visitor information is stored with anonymous user ID for usage profiles. Cookies may be used to collect and store such data, but this data is not personally identifiable. The information is not used to personally identify visitors and is not linked to any personally identifiable information. The collection and storage can be objected to at any time with effect for the future.
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Back to social networks:
On our Fridolin shop. de pages you have the possibility to connect to them by clicking on buttons of social networks. The possibility of contacting a social network is disabled by default. You must specifically activate the buttons in order to switch on the associated functions.
Please note: If you click on the Facebook button (or the buttons of other social networks) on one of our pages, data will be transmitted to Facebook (or other social networks). Please consider this before using the Facebook button (or other social network buttons).
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In addition, and only where not otherwise, our previous data protection declaration applies:
I. General
II. What happens when you visit the fridolin-shop.de website?
We, Fridolin GmbH, collect personal data exclusively for the processing of orders and shipping. WWe are obliged, upon request, to correct, block or delete the data stored about you.
III. Which data is stored for which purpose?
We also offer the following services:
- Sending a newsletter with current offers
- Registration as a fridolin-shop user
- Participation in sweepstakes
V. Your Rights
VI. Transfer to third parties
- Address data will be known to the respective transport service provider in the course of delivery.
- If you have registered for the fridolin-shop newsletter, we will use the data you provided during registration for the purpose of sending the Spiel-Fuchs newsletter. Your data will not be passed on to third parties. The only exceptions are partner companies that are responsible for the technical processing of sending the newsletter. In these cases, however, the scope of the transmitted data is limited to the necessary minimum. Our data protection regulations are in accordance with the Federal Data Protection Act (BDSG) and the Telemedia Service (TMG).
- In all other cases, we will inform you if personal information is to be passed on to third parties and thus give you the opportunity to give your consent.
VII. Use of Facebook Social Plugins
The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as your rights in this regard and setting options for protecting your privacy can be found in Facebook's data protection information at http://www.facebook.com/policy.php